Receptionist for Administrative Professionals

Administrative Assistant, Miami Office

The position duties include a wide range of activities related to providing support to operational and administrative areas.

Operates under the direct general supervision of the Program Director; the Administrative Assistant exercises no supervision over other employees.

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

Provide high-level administrative support to Managers/Program Director

Provide excellent customer service to participants, landlords, co-workers, clients and vendors

Manage calendars, appointment requests and meetings

Prepare meeting agendas, meeting minutes, memorandums and other critical communications

Review and prepare reports

Answer phone calls, mail and other communications on behalf of Manager/Program Director

Provide back-up support for Receptionist

Assist operational teams with administrative needs

Perform data entry into SharePoint, Yardi Voyager and other software systems

Obtain certification in Housing Choice Voucher Basics within 120 days of employment

Ensure regular attendance and punctuality

Perform other duties as assigned

Knowledge of general office practices and procedures, business English and basic mathematics. Knowledge of spoken and written Spanish preferred but not required;

Knowledge of PHCD and HUD policies, regulations and other Federal, state and local laws, rules and regulations related to the HCV program;

Certification in Housing Choice Voucher Basics within 120 days of employment;

Excellent communication and interpersonal skills. Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with participants, landlords, clients, other vendors and other employees;

Ability to complete complex and detailed tasks in a timely manner;

Ability to plan and prioritize duties.

Monday-Friday 8:00AM-5:00PM In person

Nan McKay and Associates (NMA)