Field Service Engineering

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Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Position Overview The Field Service Engineer for Beckman Coulter Diagnostics is responsible for the vital work of maintaining diagnostic tools, which directly influences patient health and well-being. This position is part of the Service Organization located in LOCATION and will be fully remote. Key Responsibilities Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter's customers, along with technical training on products.

Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times. Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.

Engage with both internal and external stakeholders, understanding and meeting their requirements, while also assisting with the training of newer Field Service Engineers.

1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation

Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).

unassisted (tools, replacement parts, consumables etc.).

Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.

Preferred Qualifications 2+ years' experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.

Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention.

A technical college major such as biomed, engineering, or related.

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