Head of Sales Operations - Virtual/Remote

Sales Operations ManagerWe are seeking a Sales Operations Manager to lead and elevate Cascade's Sales Operations team. This is a high-impact leadership role at the center of our revenue engine — responsible for driving the performance, quality, and strategic direction of a function that spans proposal development, CRM management, customer data, and the systems that power Cascade's business development efforts. The Sales Operations Manager leads a team of seven, owns the end-to-end proposal process, and partners closely with the Sr. VP of Sales and VP of Business Development to align team output with company growth objectives. What You Will Be DoingLead the Sales Operations team — setting performance expectations, managing proposal workload and capacity, and developing direct reports through regular coaching, feedback, and annual Development Plans.Serve as the primary conduit between Sales Operations and Marketing, Product, Finance, Legal, and Operations — ensuring alignment and channeling customer insights back to internal teams.Own the end-to-end proposal process: design, documentation, quality standards, stakeholder coordination, and continuous improvement — making it a measurable competitive advantage for Cascade.Drive CRM strategy and adoption (Pipedrive), ensuring sales tools are well-utilized, reliable, and actively evolving to support the team.Contribute to improving proposal win rates, pipeline velocity, and conversion efficiency through process, tools, and team capability.Manage team workload, prioritization, and capacity planning to ensure high-quality, on-time delivery of proposals and internal projects.This is a full-time, exempt position located in Portland, Oregon. Minimal travel is anticipated for this role.Bachelor's degree or higher7+ years of experience in Sales Operations, Revenue Operations, or a closely related field5+ years of people management experience, including direct supervision of a team of three or moreDemonstrated experience with CRM strategy and technology adoption in a sales or business development environmentStrong people leadership skills — proven ability to develop direct reports, retain talent, and hold a team accountable to quality and deadline standards.Expertise in proposal or sales operations process design, documentation, and continuous improvement — with the ability to identify inefficiencies and build scalable systems.Exceptional communication and stakeholder management skills; able to represent Sales Operations credibly across all levels of the organization.Experience in energy, environmental, or professional services industries preferred but not required.Cascade is dedicated to building an inclusive and authentic workplace and places strong importance on learning and development. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.Compensation & Benefits The full salary range for this full-time, exempt/non-exempt position in Portland, OR is $92,400 (min) - $115,500 (mid) - $138,600 (max). We post the full salary range for every role because we value clarity and equity. Our offers are thoughtfully determined based on factors such as location, experience, qualifications, and internal equity, to ensure fairness. Our total rewards include competitive pay and a comprehensive benefits package designed to support your wellbeing and financial security. We provide health, dental, and vision coverage, along with flexible spending and health savings account options that include employer contributions. Additional benefits include life insurance, short- and long-term disability coverage, paid parental leave, and a 401(k)-retirement plan with a guaranteed 3% employer contribution. Cascade is proud to offer an Employee Stock Ownership Plan (ESOP), annual cash performance bonuses, paid vacation and sick time, and an inclusive, flexible holiday policy. To further support wellbeing, we provide a $500 contribution that can be applied to an HSA, FSA, or Lifestyle Spending Account.Application ProcessWe would appreciate a current resume with your application. Please, no phone calls.About UsCascade Energy is a leading provider of energy efficiency, energy management, decarbonization, and sustainability solutions for the industrial, commercial, and public sectors across North America. We have a 30-year history of delivering high-value services through electric and gas utility-offered programs and directly to industrial and commercial enterprises.Our reputation for stellar, high-quality work has expanded our reach throughout North America to serve clients ranging in size from small to Fortune 500 companies in their pursuit of wide-ranging decarbonization and energy savings objectives. Cascade Energy has 14 offices throughout the US and employees in 30 states.Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are a dedicated and diverse group of ambassadors, representing Cascade Energy, striving to embody our values, ensure we are responsive, and consistently delighting our customers.In alignment with our values and doing better, Cascade Energy celebrates and values diversity as vital for increased creativity and innovation and faster problem solving, and we are committed to providing an environment of mutual respect, free of discrimination and harassment. Learn more about what we do to create a welcoming environment at Cascade by visiting Culture and Belonging | Cascade Energy.We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member. Cascade is a strong supporter of flexible working arrangements, and offers role-dependent options for remote, hybrid, and in-office work.All application materials, including resumes, cover letters, and assessments, must reflect your own original work. The use of AI tools including Gemini, Claude, Copilot, ChatGPT, other large language models or generative AI, Grammarly, and resume builders to assist is acceptable only when your personal experiences, voice, and descriptions of your knowledge, skills, abilities, and other qualifications are accurately and meaningfully represented. Submission of work that is not your own or the use of AI impersonation or deepfake simulators during screening calls and videos will disqualify you from consideration.employment decisions are made without regard to race, color, religion and religious practices, sex (including pregnancy, gender expression, and sexual orientation), national origin, age, physical or mental disability, genetic information, or family, marital, or veteran status. To request a reasonable accommodation during the application and interviewing process, please contact the Cascade recruiter.