CNA - Medical Care

It’s fun to work in a company where people truly BELIEVE in what they are doing! We’re committed to bringing passion and customer focus to the business.

Job Description

Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.

Process co-pays and schedule patient appointments for assigned center.

Coordinate provider referrals to assigned specialist.

Answer patient questions regarding their care and keep them informed of their status.

Inform technical staff of patient flow.

Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history, and confirm purpose of visit.

Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to provider as needed.

Conduct point‑of‑care testing as needed (fluent, strep, urinalysis, ECG, HCG) and provide patient information to provider.

Responsible for stocking supplies and maintaining exam rooms, front desk, and reception area; ensure providers have necessary medical supplies.

Responsible for completing order sheets to maintain supply inventory levels and regularly checking expiration dates on supplies.

Responsible for maintaining medical records and scanning charts to patient files.

Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.

Ensure reception area is well maintained.

Conduct courtesy call‑backs for patient follow‑up.

Perform opening and closing duties, including cashing out, end‑of‑day communication, and securing the building.

Follow operating instructions to perform and document daily controls and calibration of equipment; maintain quality‑assurance/quality‑control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.

Other patient‑care responsibilities as defined in the Medical Assistant Guideline document.

All other duties as assigned.

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy‑related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

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