Head of Customer Care / Operations

Respectful small business family environment with Christian values

Louis is currently in search of an Operations Manager to join our team! If you are looking to join a dynamic team, where you wear multiple hats and work with the Owners of this unique service provided to general contractors, roofers, builders, and remodeling firms and enjoy providing extraordinary service, this is the right fit for you!

Enjoys logistics, is customer-focused and likes being hands-on in helping others and interacting with customers.

Reviews daily routes and ensures routing efficiency to deliver Roll-Off/Portable Toilet Combination Containers to customer job-sites safely and on time.

Communicates with customers and homeowners to ensure customer satisfaction.

Daily utilization of Whip Around Maintenance and Inspection program. Ensures compliance with safety rules and regulations including completion of Safety Pre-Trip inspections according to DOT guidelines.

Builds and maintains good working relationships with project managers.

Run weekly meetings and communicate company policies to Drivers.

Hire, Train, and conduct Performance Reviews of Drivers.

Work side by side with office manager to handle customer complaints or critical matters in order to achieve high customer satisfaction.

Directs and oversees transportation operations within the company.

Deliver Roll-Off/Portable Toilet Combination Containers to customer job-sites safely, and empty containers and wastewater tanks at disposal sites.

Containers and wastewater tanks are emptied at designated disposal sites.

Commercial driving: Management experience: CDL Class A or B (Required)

DOT Medical Card (Required)

Louis Metro East is a rapidly growing dumpster rental franchise company in the United States. Our exclusive patented product – roll off dumpster with two portable toilets attached - combined with our unmatched customer care standards makes us a unique service provider and an industry leader. Since winning “Innovation of the Year” at the 2007 International Waste Expo, redbox+ Dumpsters has continued to set the new standard in the waste industry. Patented Elite roll-off dumpster, redbox+ Dumpsters, and the franchise owners in each location, continue to redefine the industry. It begins with the redbox+ Dumpsters “Customer Care Standard” which is as unique as the product and individuals that are behind every redbox+ Dumpsters location. This standard of care has been a defining difference when looking at the quality of service provided at every job site. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Redbox+ Dumpsters Corporate.

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