Volunteer Stylist

Delivers exceptional customer service and takes pride in developing long-term relationships

Is aware of CRM targets and actively engages in all actions to reach them

Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe

Consistently captures client data and takes notes of all qualitative information

Knows their portfolio of customers, and in particular, the VVICs and VICs they handle

Has the ability to offer excellent customer service and delivers strong business performance

Actively completes trainings and participates in all commercial activities set by the SM/ASM /HO

Consistently works to achieve given sales, KPIs and CRM targets

Is aware of local trading environment and competitors’ activities

An Operations Excellence Supporter

Implements all guidelines related to store and BOH management and participates in inventories

Supports after sales clients and follows up to ensure impeccable after sales serviceComplies with established Richemont policies and standards

Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Expected Hourly Range: $21-$24/hr