Part-time Weekend Host / Customer Service

Full-Time Host/Hostess

Treviso Bay Golf Club, located in Naples, FL, is pleased to announce an excellent career opportunity for a Full-Time Host/Hostess! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management. Whether you're just kickstarting your career or have a long-standing passion for hospitality service and working with people, there's an exciting new opportunity for you at Treviso Bay Golf Club. Gain first-hand, in-depth customer service experience and engage with travelers from all over. Whether you're in need of a part-time side hustle or just starting out, this is the perfect opportunity to seize the moment and develop lasting skills and relationships. Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills.

Hosts & Hostesses receive and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive and efficient service in the dining room. Beginners are welcome while at least a few months experience is preferred, it is not required for the position. Ideal candidates have flexible schedules with availability to work weekends and holidays, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.

Responsibilities:

Welcomes each guest with a friendly greeting and escorts to their assigned table

Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures

Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure

Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.

Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests

Retains knowledge of all menu items, prices and general service procedures

Responsible for standards of appearance and cleanliness in all service areas

Remains visible on dining room floor and is easily accessible to guests, staff and management

Checks all tables before service to ensure proper settings

Communicates guest requests and concerns to the department manager

Incorporates safe work practices in job performance

Regular and reliable attendance

Performs other duties as required by supervisor

Education and Experience Requirements:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Ability to read and speak English may be required in order to perform the duties of the job

Must complete Alcohol Awareness Training

Knowledge of Microsoft Office applications

Knowledge of point of sales (POS) system

Working Conditions:

The employee often is required to stand, walk, talk, and listen

The employee must be able to lift up to 10 lbs. regularly

While performing the required duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl

Noise level is moderate

Work extended hours during golf and holiday season

Work weekends and holidays

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

Healthcare Benefits Medical, Dental, and Vision coverage

Retirement Benefits 401(k) with employer match (19 years of age and older)

Time Off Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company's discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Troon