HR Client Services Rep

Salem Media is looking for an HR Service Representative who leads with a servant's heart. In this fully remote role, you'll be the frontline voice for employees and managers navigating benefits, policies, and HR systems - bringing patience, sound judgment, and a genuine service-first mindset to every interaction. We hire and grow our team through our EVALS framework, a servant leadership-based approach that prizes self-governance, accountability, and personal ownership over close supervision. If you take initiative without being asked, use good judgment when the answer isn't black and white, and find real satisfaction in helping people, we'd love to hear from you.

Serve as a first point of contact for employees, managers, and business partners with HR-related inquiries via phone and email, bringing a servant leadership mindset to every interaction

Manage full-cycle terminations, including UKG submission, paperwork, exit interviews, and unemployment claims

Apply HR policies, procedures, and knowledge base resources to answer inquiries consistently and in compliance with company standards

Prepare employment-related documents, such as change notices and employment agreements

Provide light backup support answering the company's main switchboard as needed (handled remotely)

Support administrative projects, reporting, and other duties as assigned

A genuine desire to serve and support others, paired with a strong customer service orientation

Proficient in Microsoft Word, Excel, Outlook, and PowerPoint

Prior experience in HR, a call center, or customer service is a plus, but not required - we value character and capability over a checklist

Comfortable working independently in a fully remote environment, supporting employees across multiple states and time zones

Competitive pay structure based on experience

Health, dental, vision and life insurance

401k retirement plan

Paid holidays and vacation time

17.00 - $19.00 per hour, depending on experience

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