Client Concierge/Customer Service

Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! Based on team member surveys, we are certified as a Great Place to Work! Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!Our communities are a gathering place of wisdom!Benefits:Company-paid telemedicine service for benefit-eligible team membersOn-Demand Pay – request a pay advance!Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!Health/ Dental/ Vision/ Disability/ Life InsuranceFlex Spending AccountDependent Care Flex PlanHealth Savings Account401(k) Retirement Savings Plan with company matching!Paid time off and Holiday payTeam Member Assistance Program – counseling services at the other end of the phone!Discounted Meal TicketsReferral Bonus Program – earn money for referring your friends!Tuition Assistance (for programs directly related to team member's position)Lasting relationships with our residents who have so much wisdom to share!Community Name: Bristol Park At Eagle MountainAddress: 3141 Dalhart DrPhone number: +Oversee front desk and greet guestsManages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional imageDirect calls and take messages as appropriateKeep lobby area clean and presentable dailyAssist all associates as needed at the front deskMake rounds around community as necessary for security proceduresProvide basic and accurate information in-person and via phone/emailRespond to emergency boards as neededWhat do you need to be a Concierge?High school diploma/GED preferred6 months related experience preferredMultitasking and time-management skillsExcellent customer service and organizational skillsCompetency in Microsoft applications including Word, Excel, and Outlook.Maintain integrity and confidentialityExcellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

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