Help Desk Support/Technical Support - Remote

International Executive Service Corps

Lodi, CA

Help Desk Specialist

Key Responsibilities

Provide desktop and application support for enterprise users

Troubleshoot Microsoft 365, Google Workspace, and browser-based tools

Manage AD accounts and permissions

Support laptop/desktop imaging, reimaging, and deployments

Diagnose LAN/WAN connectivity issues

Provide printer and peripheral support

Support mobile devices (iOS/Android) and MDM enrollment

Maintain documentation and knowledge base

Required Qualifications

2+ years of Help Desk / IT Support experience

Strong knowledge of Microsoft 365 and Windows environments

Experience with remote support tools and ticketing systems

Preferred

Experience in enterprise/government environments

ITIL certification

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation.

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Vacancy posted 5 days ago

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