Head of Programme Management

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

PROGRAM SUPERVISOR

Salary: $31.6827 hourly / $65,900.0200

Under the direction of the Department of Child Safety Program Manager, this position serves as a supervisor and is responsible for managing the workflow of a Unit of DCS Specialists, Case Aides and support staff that are engaged in child safety services.

Directs, supervises and instructs direct reports according to department and regional policies pertaining to child protective services.

to ensure child safety and compliance.

Interviews and trains staff within the unit. Meets monthly with employees to discuss performance. Responds/resolves problems and questions presented by customers, case participants, internal DCS staff, and other stakeholders to address concerns involving policy, procedures and issues related to specific cases.

Attends management staff meetings, training, professional seminars, conferences and participates in problem-solving/decision-making.

Required Training

DCS Specialist Training track classroom sessions unless this training has been completed within the previous two years.

DCS Program Supervisor Training Track. Note: Training will be provided. Federal and State laws, regulations and directives governing child protective services.

Risk assessment practices and procedures.

Principles and Practices of work leadership and management.

Policies and procedures of court systems.

Community Resources.

Establishing and maintaining work relationships with children, their families, and court representatives.

Supervision techniques.

Apply the principles and practices of work leadership and the DCS Management System.

Prepare detailed documentation of parent, child, and professional contacts to ensure that the records accurately convey reported information and minimize misinterpretation.

To learn policies and procedures of Guardian and automated systems.

Must currently be in a Program Supervisor position for 12 consecutive months.

Must be meeting expectations in current position (Performance Evaluation score of meets expectations on last evaluation), not currently under a Performance Improvement Plan or under review as part of a Memo of Concern.

Master’s or bachelor’s degree from an accredited college or university, AND three (3) years of experience with the Arizona Department of Child Safety (DCS).

Master’s or bachelor’s degree from an accredited college or university, AND two (2) years of combined experience in the DCS Specialist Trainee, DCS Specialist, DCS Program Specialist, Investigator Sr., or Assistant Manager role, AND Six (6) months of experience in a DCS Program Supervisor Special Assignment role.

Master’s or bachelor’s degree from an accredited college or university, AND two (2) years of combined experience in the DCS Specialist Trainee, DCS Specialist, DCS Program Specialist, Investigator Sr., Professional-level supervisory experience is defined as being responsible for managing personnel, allocating resources, conducting performance evaluations, reviewing salaries, and making personnel action recommendations.

Master’s or bachelor’s degree from an accredited college or university, AND five (5) years of combined experience with a Government or Tribal Child Welfare agency or an Arizona agency that specializes in child welfare practice.

Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card. Paid vacation that includes ten (10) holidays per year.

Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).

Competitive health and dental insurance plans.

Life insurance and long-term disability insurance.

Short-term disability insurance.

Supplemental life insurance.

Bi-Lingual Stipend

In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Retirement

Positions in this classification participate in the Arizona State Retirement System (ASRS).

ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting View phone number on click.appcast.io or by email at View email address on click.appcast.io.