Bank Supervisor , Teller Supervisor
$21.5 - $24 per hourNevada State Bank
Teller Supervisor (Client Service Associate Lead) - Lakes branch, Las Vegas, NV. Branch hours: Monday through Friday.
Essential Functions
Leads the daily activities of client service associates.
Coach and counsel branch staff to improve customer service, sales and operational skills by providing on-the-job training.
Help develop action plans to meet individual and branch goals.
Ensure the branch provides quality service while protecting against loss.
Maintain advanced knowledge of branch operations.
If needed, supervise branch activities in the absence of, or in conjunction with branch management team.
Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking.
If needed, be responsible for processing cash transactions and other customer service duties within the branch.
Perform other duties as assigned.
Qualifications
2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training.
Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking.
Working knowledge of math.
Must have solid balancing and customer service skills.
Ability to cross-sell bank products based on clients needs.
Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record.
High School diploma or equivalent.
Benefits
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day)
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
Pay range (depending on experience): $21.50 - $24.00/hour
#J-18808-Ljbffr Nevada State Bank
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