Front Desk Receptionist (Full Time - Temporary)

Receptionist We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering supplies.

Company sponsored ongoing training and certification opportunities.

Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.

Discounted tuition and scholarships through Capella University.

Requirements HS diploma/ GED or verifiable work experience in lieu of education

One (1) year of experience in an office setting; experience in the medical field a plus

Ability to travel up to 10% as needed

One (1) year experience working in substance use and/or mental health field.

Welcome visitors / patients by greeting them in person or on the telephone; Responsible for cash collection and daily balancing.

Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.

Responsible for daily phone coverage functions

Comply with all policies and applicable procedures.

Maintain security by following procedures, monitoring logbooks, checking in visitors, etc.

Communicate all relevant information to the supervisory team regarding patients and the facility.

Manage accounts receivable/accounts payable/ deposits.

Maintain safe and clean reception area by complying with policies, procedures, and regulations.

Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.

Attend team meetings and complete all training courses timely as required.