Salesperson for Retail Sales

About the Brand Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Key Responsibilities Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.

Drive sales through cross‑selling, upselling, and tailored recommendations.

Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.

Develop and execute personal sales plans; Source new customers, maintain relationships, and follow up to close sales.

Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.

Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.

Process transactions efficiently (purchases, returns, exchanges, online pickups).

Support inventory cycles: receive shipments, stock shelves, and manage product movement.

encourage team performance.

Participate in brand initiatives, training programs, and inclusion activities.

Required Qualifications 1+ years of sales experience (luxury retail preferred); Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, and ability to read price/release sheets.

Strong English proficiency.

Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.

(Preferred) Ability to work in a fast‑paced environment, Strong English language proficiency. (Schedule Requirements Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).

regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

can shift gears comfortably; can comfortably handle risk and uncertainty.

quickly grasps the essence and the underlying structure of anything.

All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io Medical insurance

Dental insurance

Disability insurance

Tuition assistance