Part Time Retail Salesperson
Fanatics
Lead Retail Associate- Cleveland Browns Team Store
Cleveland, OH, United States (On-site)
The Retail Lead (part-time) plays a critical role in the store and/or venue assisting the Leadership team with creating the ultimate game day and fan experience by leading the front-line Retail Associate team. The Retail Lead will drive results through coaching Retail Associates to carry out operational excellence expectations.
Schedule: The Retail Lead will be expected to work a part-time schedule which will includes days, nights, weekends, extended hours on game days and during events.
Drive sales results by consistent execution of daily operations
Support back of house operations; Knowledge of retail operation systems including but not limited to OpSuite5.0 (online inventory manager), POS (point of sales) and CAYAN (credit card machines)
Partner with Leadership team when making decisions including but not limited to revenue targets, per cap and UPT (unit per time)
Work with Retail Associates to ensure an exemplary fan experience
Communicate expectations for assignments and projects to Retail Associates
Provide training and assistance to Retail Associates as required
Coach Retail Associates based on observed job performance and knowledge of operational excellence to ensure an exemplary fan experience
Minimum one year working in retail or sales preferred
Foreign language skills are a plus
Ability to work well with all levels of management, build partnerships and coach teams
In partnership with leadership team act decisively to solve problems
Ability to balance and prioritize multiple projects while remaining calm under pressure
Regularly required to sit stand, reach, bend and move about the facility as needed
Game Day/Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
Locations 100 Alfred Lerner Way, Cleveland, OH, 44114, US (On-site)
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