Front Desk Receptionist - (M-F Evenings)

Embassy Suites Nashville Downtown Job Opportunity

Embassy Suites by Hilton Nashville Downtown, located in the heart of Music City, is looking for talented individuals to join our team! With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts spacious suites, modern facilities, and a vibrant atmosphere, creating an exciting work environment. As a member of the Embassy Suites Nashville Downtown team, you'll have the chance to provide outstanding service to our guests, work in a collaborative and inclusive team, and be a part of the renowned Hilton brand. Join us in creating memorable hospitality experiences and become a valued member of our team at Embassy Suites Nashville Downtown!

Front Desk Agent

Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

Provide exceptional customer service, creating a positive first impression for guests

Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy

Assist guests with recommendations and information about local attractions, dining options, and hotel amenities

Maintain a clean and organized front desk area

Handle cash and credit card transactions accurately

Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

Previous experience in a customer service role, preferably in a hotel or hospitality environment

Previous cash handling experience required

Proficiency in computer systems and knowledge of hotel property management software

Availability to work flexible schedules, including evenings, weekends, and holidays

High School diploma or equivalent

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Multiple Tiers of Medical Coverage

• Dental & Vision Coverage
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.