Retail Brand Advocate

Brand Advocate

Department: Retail/Sales

Store Manager

Dress Code: Cellairis Retail Dress Code

Travel: Multiple Shifts Available

Has tremendous energy and initiative to drive customers to the store and generate sales.

Always open to coaching and new techniques. Genuine Customer Service:

Has genuine concern about customers, and knows the Customer Service Guide front to back.

Perform customer conversion sales at the Cellairis walk by entry doors. Similar to a product sampling program: you will be enticing each walk by customer with free products so that he or she will be inclined to come to our store and ultimately commit to a purchase. You will be using AIDA model (attention, interest, desire, action) based scripts to get the walk by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote and or join our mailing list by offering free products. Your job is to make them aware of these special offers, entice and drive them to our store.

Ability to have genuine customer service skills and develop relationships with clients

Cognizant of spending time with the right prospective customers

Previous Work Experience

All employees share in and have the responsibility for enforcing this policy. This policy's intent is to provide a safe and healthy work environment for our employees. All Candidates are subject to a Reference Check/Background Check/Credit Check/ Drug Screen/Skills Assessment/ Personality Assessment/Language Proficiency Testing.

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