HVAC DISPATCHER * Immediate Hire

We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems.

Help the growth of the local office by supporting service and maintenance accounts for a specific geographical area, coordinating the work efforts of the technicians and sales support to ensure projects are sold and implemented in a timely and orderly fashion. Assist in other general administrative tasks as requested by the Branch Manager.

before work orders are given to billing.

This may involve the Project Manager or accounting's assistance in pulling invoices. Assist new technicians in employment policies and procedures as they relate to dispatch.

Assist other dispatchers by handling phone/radio overflow when necessary. In the event of a technician's injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

Take problem/complaint calls and handle appropriately or direct to Branch Manager.

Take calls for billing/invoice questions and direct to proper personnel.

Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

Maintain certified payroll report files for each job.

High School Diploma or equivalent a plus.

1+ years customer service background required

General computer skills including Microsoft Word and Excel

#As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our affirmative action policy.

Compensation Range: $29 - $37 per hour

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, EMCOR Group is committed to its employees. This commitment is embodied in its competitive benefits package, which includes medical, dental, and vision coverage, as well as flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, Roth Retirement Savings Plan, and Deferred Compensation, and employee assistance and wellness programs. In addition, employees will receive 9 paid company holidays per calendar year.

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