Staff Investigator (full time)

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Job Description - Staff Investigator (26000587)

The Department of Developmental Services (DDS) Investigations Unit is actively searching for an inquisitive, thorough, and committed Staff Investigator. We, at the Investigations Division, are committed to safeguarding individuals with intellectual and/or developmental disabilities. Our division receives over 6,000 annual allegations of abuse, encompassing everything from minor program issues to serious criminal conduct like rape, assault, and theft, and our work plays a crucial role in building a safer future for those who are most vulnerable. The Staff Investigator performs risk assessments to ensure that timely recommendations for protective services are made to protect DDS clients who are alleged victims. The incumbent gathers and reviews all relevant documentation and evidence, including Individual Service Plans, Behavior Plans, DDS and DDS Provider Incident Reports, Police Reports, Medical Records, Surveillance Video and Pictures. The incumbent works with state and local law enforcement authorities to successfully investigate criminal acts. They may testify during DDS employee hearings and are required to provide court testimony in criminal cases as requested. The incumbent prepares reports and makes recommendations designed to enhance the health and welfare of not only individual victims but all DDS clients including clients at provider organizations. Review allegations to create an investigative plan and perform an immediate risk assessment to ensure that timely recommendations for protective services are made to protect DDS clients who are alleged victims.

Travel to and from various sites throughout the Commonwealth to conduct interviews, gather documentation and other evidence to aid in determining whether an allegation is substantiated or not.

Review testimony and information gathered to determine if referral to state and/or local law enforcement authorities to successfully investigate criminal acts is warranted.

Knowledge of investigative principles and practices, including evidence collection, interviewing techniques, and case documentation.

Knowledge of applicable laws, regulations, and policies related to abuse, neglect, human rights, and protections for individuals with intellectual and developmental disabilities.

Ability to assess risk and make timely decisions regarding protective actions and interventions in emergent situations.

Knowledge of disability services systems, including service planning, behavioral supports, and provider operations.

Skill in collaboration and coordination with external agencies, including law enforcement and legal entities.

Ability to travel and respond to incidents across various settings, including availability beyond standard business hours.

Schedule: Monday-Friday

Days Off: Saturday/Sunday

Flexibility required to meet the needs of the program/area office.

About the Department of Developmental Services

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.

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For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at View phone number on click.appcast.io Ext. #Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or regulatory administration work (B) and equivalent combination of the required experience and the substitutions below.

A Bachelor's or higher degree may be substituted for a maximum of the two years of the required experience.*

*Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

We take pride in providing a work experience that supports you, your loved ones, and your future.

Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. Department of Developmental Services

Full-time

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