Head of Strategy & Operations (Remote)

As a union and professional association, we bargain strong contracts, advance professional practice, and fight for policies that protect patients and the nurses who care for them. We are seeking a Director of Strategic Operations , reporting to the Executive Director, to join our executive team and help turn bold vision into measurable impact for nurses and patients statewide.

Joining WSNA means joining a mission‑driven, values‑aligned organization that exists to support nurses and the patients and communities they serve. You will operate at the center of strategy and operations, directly influencing how WSNA delivers on its commitments, work with passionate leaders, staff, and members who care deeply about worker voice, patient safety, and equity, and help build and sustain systems for nurses to have a strong, effective voice at the workplace, in Olympia, and beyond.

The Director of Strategic Operations is a key advisor and thought partner to the Executive Director and a central connector across WSNA's labor, professional practice, communications, education, legislative, and political work.

Lead cross‑functional initiatives – design and manage complex, organization‑wide projects related to strategic priorities, organizational change, member engagement, and major campaigns or events.

Align governance and operations – help ensure that Board of Directors and Labor Executive Council decisions are translated into actionable goals, performance measures, and project plans, with clear reporting back to governance and membership.

Elevate organizational performance – develop tools and routines to track progress, surface barriers, and support problem‑solving so WSNA can deliver consistently on its commitments.

Steward key operational areas – provide executive‑level leadership and coordination for IT, membership and business operations, and related office services to ensure they effectively support staff and member‑facing work.

Advance justice, equity, diversity, and inclusion (JEDI) – help integrate JEDI principles into strategic planning, governance work, and cross‑department initiatives, and leverage partnerships that advance WSNA's mission and values.

Provide executive‑level oversight for WSNA's strategic and annual planning processes, including stakeholder engagement and outcomes tracking.

Structure governance calendars, agendas, materials, and follow‑up so that Board and Labor Executive Council decisions are informed, strategic, and clearly translated into staff work.

Design and maintain project management frameworks (charters, timelines, milestones, communication plans) for high‑priority initiatives.

Facilitate project team meetings, remove obstacles, and keep projects aligned with WSNA's mission and member needs.

Partner with Finance on budget development and monitoring, connecting financial information to strategic decisions and project plans.

Guide operational improvement projects in business office functions, documentation of processes, and alignment with WSNA policies and legal/contractual requirements.

Supervise assigned leaders and staff (such as the Director of IT and Business Operations and the Executive Assistant), supporting their growth in project management, strategic thinking, and collaboration.

Bachelor's degree in public administration, business, nonprofit management, public policy, or a related field; 5–7+ years of progressively responsible experience in executive‑level leadership, strategy, or project management roles in a union, professional association, advocacy, political, or related organization.

• Demonstrated success designing and implementing strategic plans and complex, multi‑stakeholder projects in a multifaceted organization.
• Advanced project management skills: planning, prioritization, risk management, facilitation of cross‑functional teams.
• Familiarity with union, labor, and legislative environments ; A deep commitment to WSNA's mission and to the values of organized labor, professional nursing, justice, equity, diversity, and inclusion .
• Proficiency with office productivity tools, project management software, and member or customer relationship management systems is expected.

Travel and attendance at WSNA events, meetings, and labor actions required.

Hybrid, office-based position with the opportunity to work remotely part time.

To apply, please submit your resume and a brief cover letter describing your interest in the Director of Strategic Operations role and how your background aligns with WSNA's mission and this position.

WSNA is an equal opportunity employer committed to building a diverse, inclusive, and equitable workplace. Employment decisions are made without regard to any status protected by applicable federal, state, or local law. WSNA provides reasonable accommodations to qualified individuals with disabilities and to applicants who need assistance during the hiring process, consistent with applicable law. (