Entry Level Dispatcher-Customer Service

The Intermodal Dispatcher is responsible for helping plan, assign, and monitor daily intermodal trucking moves to ensure safe, efficient, and on-time service. This role works closely with drivers, customer service representatives, terminals, depots, customer facilities, ports, steamship lines, and internal operations teams.

A successful dispatcher must have a strong sense of urgency, good judgment, attention to detail, and the ability to solve problems quickly while keeping drivers, customers, and internal teams informed. This is an entry level position and looking for candidates with little to no experience.

Assist with scheduling and dispatching intermodal trucking moves based on customer needs, driver availability, equipment, and appointment times.
Assign and communicate import, export, delivery, empty return, depot, and customer facility moves.
Coordinate with terminals, depots, ports, customer facilities, and internal teams to ensure smooth operations.
Monitor container availability, chassis needs, holds, demurrage risk, detention risk, and empty return requirements.
Serve as a daily point of contact for drivers and owner-operators.
Respond quickly to delays, equipment shortages, missed appointments, and documentation issues. Provide drivers with dispatch instructions, appointments, routing details, and customer requirements.
Ensure drivers receive and return required paperwork, including delivery orders, bills of lading, PODs, and interchange documents.
Support billing accuracy through timely and detailed operational updates by documenting delays, detention, accessorial charges, and service exceptions.

High school diploma or equivalent.
Comfortable using computers, email, phone systems, and basic office software.
Company Description At Sprint Transport, LLC, we specialize in providing exceptional hazardous and non-hazardous bulk liquid transportation in the petrochemical industry. Our dedicated fleet of vehicles and extensive inventory of specialty chemical trailers, are of both non-insulated and insulated stainless steel material.
Our company handles long-haul and local movements from terminals centrally located near Houston’s petrochemical hub, the Houston Ship Channel, Baton Rouge, the Golden Triangle, and Freeport.
Sprint Transport, LLC is a high-performance, time-sensitive service that keeps customers' operations working at peak performance levels.
Fully certified and insured, we focus on hiring only experienced chemical drivers, using state-of-the-art equipment, and a time-sensitive scheduling program, all while maintaining a superb safety record. Safety training is continually updated and modified to address regulatory issues and communicated through specialized training.
Trust Sprint Transport LLC for safe, reliable, and efficient bulk liquid transportation services for the petrochemical industry. At Sprint Transport, LLC, we specialize in providing exceptional hazardous and non-hazardous bulk liquid transportation in the petrochemical industry. Our dedicated fleet of vehicles and extensive inventory of specialty chemical trailers, are of both non-insulated and insulated stainless steel material. \r\n\r\nOur company handles long-haul and local movements from terminals centrally located near Houston’s petrochemical hub, the Houston Ship Channel, Baton Rouge, the Golden Triangle, and Freeport. \r\n\r\nSprint Transport, LLC is a high-performance, time-sensitive service that keeps customers' operations working at peak performance levels. \r\n\r\nFully certified and insured, we focus on hiring only experienced chemical drivers, using state-of-the-art equipment, and a time-sensitive scheduling program, all while maintaining a superb safety record. Safety training is continually updated and modified to address regulatory issues and communicated through specialized training. \r\n\r\nTrust Sprint Transport LLC for safe, reliable, and efficient bulk liquid transportation services for the petrochemical industry.