Head of Care Management Operations

Director of Operations – ABA Centers of Tennessee

We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.

Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.

Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence.

ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.

5000 –5th Fastest-Growing Private Company in America

Financial Times – #1 on "The Americas' Fastest Growing Companies"

South Florida Business Journal’s Top 100 Companies

Florida Trend Magazine's 500 Most Influential Business Leaders

Best in Business, Health Services

Are you an experienced business leader with expertise in financial performance? The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.

Provide day-to-day leadership and management that mirrors the company's adopted mission and core values

Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes

Motivate and lead a high-performance clinical team

Ensure proper training for team members

Work with leadership to ensure compliance with accrediting and licensing bodies

Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets

Oversee and manage the safety of employees and clients

Conduct tours of the facility as needed

Collaborate with leadership on compliance and quality assurance projects

Ensure adherence to medication policy and procedure

Bachelor’s Degree or higher strongly preferred.

• Strong planning skills.
• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• ABA Centers of America is an Equal Opportunity Employer and is committed to building an inclusive workplace free from discrimination. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and employment. If you require assistance or accommodation, please let us know.