Shift Attendant

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors entering
and leaving property. Inform guests of property amenities, services, and hours
of operation, and local areas of interest and activities. Identify and explain
room features to guests (e.g., use of room key, mini-bar, ice and vending areas,
in-room safe, valet laundry services). Transport guest luggage to and from guest
rooms and/or designated bell area. Assist with luggage storage and retrieval.
Assist guests/visitors in and out of vehicles, including assisting guests with
loading/unloading luggage. Supply guests with directions. Arrange transportation
(e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and
record advance transportation request as needed. Communicate parking procedures
to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and
unsafe work conditions to manager. Maintain awareness of undesirable persons on
property premises. Ensure uniform and personal appearance are clean and
professional and maintain confidentiality of proprietary information. Welcome
and acknowledge all guests, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation. Speak
with others using clear and professional language, and answer telephones using
appropriate etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards. Read and
visually verify information in a variety of formats (e.g., small print). Move at
a speed required to respond to work situations (e.g., run, walk, jog). Stand,
sit, or walk for an extended period of time or for an entire work shift. Move,
lift, carry, push, pull, and place objects weighing less than or equal to 50
pounds without assistance and objects weighing in excess of 75 pounds with
assistance. Move over sloping, uneven, or slippery surfaces as well as up and
down stairs and/or service ramps. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping. Perform other reasonable job duties as
requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
“Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt,
forward-thinking service that upholds and builds upon this living legacy. With
the name that’s synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team, and
become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you’re happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience
unlike any other, where you’ll be part of a community and enjoy true camaraderie
with a diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you can pursue your
passions in a luxury environment with a focus on holistic well-being. Treating
guests exceptionally starts with the way we take care of our associates. That’s
The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best version of you.