Head of HR Services (m/w/d)

Full-Time, Exempt
At StudentNest, we believe every student deserves access to quality educational support that helps them reach their full potential. Our team collaborates with educators, students, and communities to maximize academic achievement, confidence, and lifelong success.

We are seeking an organized, proactive, and service oriented HR Manager to lead the day to day operational side of Human Resources. This role oversees recruiting, onboarding, HR systems, payroll and timekeeping coordination, employee support, performance management, benefits and leave administration coordination, and HR administration while partnering closely with SinglePoint Outsourcing for strategic HR guidance, compliance, employee relations, investigations, and other specialized Human Resources matters.

HR Operations & Process Ownership

Serve as the primary owner of day-to-day HR operations and administrative workflows.

Maintain employee records, HRIS data, personnel files, and employment documentation.

Ensure HR processes are executed accurately, efficiently, and consistently across the organization.

Maintain and improve HR systems, workflows, forms, reporting, and administrative processes.

Recruiting & Talent Acquisition

Manage and administer the Applicant Tracking System (ATS).

Coordinate recruitment activities including job postings, candidate communication, interview scheduling, and hiring logistics.

Develop sourcing strategies and recruiting pipelines to attract qualified candidates.

Partner with hiring managers to support efficient and successful hiring processes.

Coordinate all aspects of new hire onboarding.

Support employee engagement, communication, and recognition initiatives.

Serve as a responsive resource for employees and managers regarding HR-related questions and processes.

Payroll & Timekeeping Coordination

Coordinate payroll and timekeeping activities to ensure accuracy and timely processing.

Support employee status changes, compensation updates, onboarding entries, and separation documentation.

Monitor payroll-related processes and assist with audits, reporting, and discrepancy resolution.

HR Partnership & Employee Support

Serve as the primary internal point of contact for routine HR operational matters.

Partner closely with SinglePoint Outsourcing on leave administration, accommodations, compliance matters, employee relations concerns, investigations, and employment law guidance.

Support leaders by ensuring HR processes and employee-related activities are completed accurately and on time.

Bachelor's degree in Human Resources, Business Administration, or related field.

Minimum of 5 years of progressive Human Resources experience, including recruiting, employee relations, onboarding, and HR operations.

Experience managing multiple priorities and deadlines in a fast-paced environment.

Strong customer service mindset and ability to build positive working relationships.

Demonstrated ability to take ownership of projects, processes, and outcomes.

Travel Requirements
Travel may consist of travel between operational sites, schools, business offices, and other organizational locations. StudentNest operates across multiple states, and travel may be required to support recruiting, operations, meetings, training, site visits, and other business needs as assigned.

Experience managing HR operations, ATS, onboarding, recruiting coordination, HRIS administration, employee records, and payroll/timekeeping support.

Experience supporting multi-site and/or multi-state operations.

Experience partnering with outsourced HR providers, PEOs, or external HR consultants.

SHRM-CP, PHR, aPHR, or similar HR certification.

Medical benefits eligibility beginning the first of the month following 60 days of continuous employment

California retirement plan eligibility in accordance with plan documents

If you enjoy building structure, solving problems, improving processes, supporting people, and helping an organization grow, we'd love to hear from you.