Head of Food Services

Job Description Food Services Manager
The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness.
Under the direction of the Food Services Director, the Food Service Manager is responsible for the daily operations of the food service department at our 129th Street Adult Care Facility. The manager will ensure high-quality food preparation, exceptional customer service, compliance with health regulations, and efficient business performance. The manager supervises kitchen and service staff, coordinates food and supply order, manages budgets, and maintains safety and sanitation standards.
Please Note: This is a full-time position required to be in-house 5 days a week (35 hours)
Food Service Management
Comply with all applicable state and city regulations regarding food storage, food preparation, and kitchen maintenance, equipment, food storage and dining room
Maintain 6 months of dated menus with any substitutions noted along with copies of all food invoices
Maintain an up-to-date file of kitchen tested recipes which correlate with planned menus
Attend monthly meetings with program administrator and residents to discuss food service program for any changes and/or updates
Supervise the ordering of all food and other kitchen supplies through approved vendors and suppliers
Consistently maintain sufficient inventory of food and utensils
Assure the three-day emergency meal plan food supply is maintained.
Monitor and adhere to the annual food budget set forth by WSFSSH.
Staff Safety & Supervision
Create kitchen staff schedules to ensure proper shift coverage for meal service and cleaning
Responsible for kitchen staff time off requests and timesheet approvals in ADP
Maintains staff schedules, income and expenditure reports, food supplies and inventory levels and equipment maintenance logs
Experience with food forecasting, inventory, and ordering from vendors required
Skills in motivating, coaching and supervising food service staff
Training staff in job duties for each level of food service worker
Proficient in Microsoft suite (Outlook, TEAMS, Word, Excel)
Must be able to read, speak and write English fluently; Bilingual English/Spanish preferred)
Leadership and team- building
Experience with conflict resolution and customer service
Proven time management and multitasking skills
High school diploma or General equivalency diploma required
Minimum of 5 years of cooking experience in a commercial kitchen(s) serving 20+ persons or more.
Minimum of 3-year experience with supervision or managerial responsibility
SERV safe/Food Handlers Certification) required
Knowledge of menu planning and nutritional guidelines
POS systems and restaurant or Cafeteria management software
Ability to work in hot, cold, or humid environment (kitchen conditions)
Travel within our residential sites, as needed
Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include; Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time.
EEO Policy or Statement
employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.
Tuesday - Saturday 7am- 3pm