Senior Claims Processor- Remote
Liberty Mutual Insurance Group
Advance Your Career with Liberty Mutual's Personal Lines Casualty Team!Our Casualty Attorney Represented team is currently hiring for Senior Claims Specialists to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims.Work Arrangement: Hybrid: Candidates who live within 50 miles of a Liberty Mutual Claims office are expected to work on-site at least two days per month. Remote: Candidates who live more than 50 miles from a Liberty Mutual Claims office are eligible to work fully remote. Responsibilities:Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels.Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation.Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status.Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action.Responds to various written and telephone inquiries including status reports.Accountable for security of financial processing of claims, as well as security information contained in claims files.Responsible for managing the practices and billing activities of outside and in-house counsel.Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory.Preferred Qualifications:1+ years Personal Lines Third Party Auto Casualty Experience.Customer service experience preferred.Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law.The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience.Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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