Head of Maintenance and Facility Management (m/w/d)

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

About the Opportunity The Facilities Manager plays a vital role in supporting our production center by managing maintenance expenses, capital improvements, and preventative maintenance programs. This position focuses on optimizing repair/replace decisions for all facilities, furniture, fixtures, and equipment (FF&E), leveraging partnerships with national and regional vendors. As the subject matter expert in repair and maintenance, you will ensure seamless facility operations and contribute to the scalability of our expanding company.

This is an in-house position that requires regular on-site presence within the production facility to support daily operations, collaborate with plant personnel, and ensure compliance with operational and safety standards. While the role is primarily plant based, there may be limited opportunities to complete office-related tasks such as paperwork from an approved home office. You're welcome-and encouraged-to be in the office 5 days a week.

The Impact You Will Make Facilities Expertise & Support : Serve as the primary point of expertise for repair and maintenance issues escalated by the operations team and service providers.

Financial Oversight : Manage and track capital budgets, repair and maintenance (R&M) spending, and general administrative (G&A) expenses.

Process Improvement : Work with the Facilities Team to standardize and improve departmental processes, tools, systems, and workflows.

Vendor Management : Identify, qualify, select, and develop relationships with national and regional vendors for repairs and scheduled maintenance. Evaluate vendor performance to ensure high-quality, cost-effective service.

Project Coordination : Plan, prioritize, and oversee capital projects, ensuring timely, on-budget completion. Support other departments with project scope and execution for rollouts.

Maintenance Strategy : Lead and optimize preventative maintenance programs for equipment and systems to reduce downtime and extend the lifespan of assets.

Perform analytics on FF&E and building systems to make cost-effective repair/replace decisions.

Work Order Management : Oversee the work order network, providing guidance and ensuring timely completion of maintenance requests.

Landlord & Property Liaison : Act as the field contact for problem resolution with landlords or property managers.

Warranty Management : Ensure compliance with warranties for equipment and services at the restaurant level.

Communicate regularly with the leadership team, providing updates on projects and maintenance trends.

Manage, track, and evaluate significant R&M expenses.

What You Bring to the Table Experience : 5+ years of progressive facilities management experience.

Project Management : Demonstrated success in managing repair and preventative maintenance programs, capital projects, and budgets.

Solid understanding of building systems and equipment, including HVAC, plumbing, and electrical systems.

Travel : Travel is required, both by car and plane.

Ability to work flexible schedules

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits The benefits applicable to this role include a competitive compensation package with equity and a 401(k).

We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.