Deployment Architect - Customer Success

We set high standards and live up to them, ensuring that everything we do is done with care and quality. Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.
As an Appian Architect, you will be a key technical leader within Appian's Customer Success team as well as a trusted technical advisor to Appian's clients. Architects are responsible for helping design and scale Appian's technical solutions and enabling Appian's expert delivery teams. In this role, you will not only become an expert at designing applications on our platform, but also become business process experts in the various industries and technologies of our varied customer base. This involves integrating with and incorporating new technology trends from a variety of disciplines, as well as working with clients on all aspects of their program to drive technical success and efficiency, including security, scalability, Cloud technologies, version control, configuration management and other DevOps practices.

The ideal candidate will combine a passion for learning new technology with excellent technical, product and business skills to make our customers and partners successful. All of these activities are performed in partnership with Appian Product Management and Engineering, Appian Partners, and other members of the Customer Success team, including Customer Success Managers (CSMs).

Experience with configuration, deployment, and testing of enterprise software applications, ideally with Agile delivery methodologies.
The ability to design and review complex, secure and scalable solutions with enterprise software and remove technical impediments.
To ideally have experience with software consulting (such as in an ERP, CRM, BPM/Workflow, Data Integration Architecture or EAI) and/or applied knowledge of enterprise architecture, including data management
To ideally have Commercial or Industry-experience in one or more of the following areas: Financial Services, Pharmaceuticals, Insurance, Manufacturing
You have at least 5 years of hands-on technical experience in an enterprise software implementation environment.
in Engineering, Computer Science, Information Systems, Mathematics or related field/degree.
Willingness to travel up to 20%.
Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.
In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.
Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. Community: We'll immerse you into our community rooted in respect starting on day one. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. LinkedIn, Youtube, Instagram, Facebook
All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.