Head of Operations - Immediate start!

Operations Manager
Now hiring! Under the direction of the Director, the Operations Manager oversees all non-curricular, day-to-day operations of our Newton-based, Godine Early Learning Center. As a key member of the management team, this role ensures effective administrative workflows, operational efficiency, and a high standard of customer service for families, staff, and visitors. The Operations Manager develops and maintains center-wide operational systems, fosters positive relationships, and contributes to a safe, organized and nurturing environment for children and staff. This position collaborates closely with other departments across JCCGB and is fully informed about the center's services, compliance requirements, and operational needs.
While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.
Operations & Administration
Staff Onboarding & Compliance
Event Planning & Staff Engagement
Hire and train assigned Administrative Assistant position.
Identify key areas of growth and create individual goals for the year which will be updated periodically and aligned with the expectations of the JCCGB Performance Management (PM) program.
Conduct regular supervisory meetings to provide on-going guidance, direction and supervision, including supervision related to the school's allergy list.
Perform all aspects of time and attendance reporting to ensure accurate payroll for supervisee, adhering to payroll protocol and deadlines.
Assign tasks to the Administrative Assistant, supervising execution and ensuring deadlines and regulations are met.
Ensure the Administrative Assistant is properly certified and trained in the JCCGB protocols for safety and customer service.
This is a great chance to join JCC Greater Boston's respected and valued, people-orientated workplace of diverse community services providers, which is rapidly growing!
This full-time, salaried, on-site position offers a comprehensive benefits package, a supportive and vibrant in-person work environment, and a competitive starting salary range of $57,000 - 61,000 K annually. The salary offered will ultimately be determined by relevant qualifications, experience, and JCC's internal equity.
Since opening its doors in 1983, JCC Greater Boston has been committed to its mission of creating a vibrant, inclusive, and diverse community by nurturing meaningful and lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.
In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!
While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.
JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented group.
Requires a Bachelor's Degree, and at least 2 years' experience in an office administration, recruitment and admissions, and/or customer service role, including some supervisory experience.
Will need to take infant/child CPR/First Aid training annually or as determined by the EEC.
Must have strong computer skills: proficiency in Microsoft Office, familiarity with social media.
Demonstrates the ability to multitask and manage situations effectively and diplomatically in a fast-paced environment; Must have a record of successfully working well independently and with others, building/sustaining collaborative working relationships.
Demonstrates excellent organizational and time management skills.
Demonstrates a commitment to building strong relationships with a variety of stakeholders.
Interest in taking a class in child growth and development (at JCCGB expense) a plus.
Knowledge of Jewish customs and rituals a plus.
This position may require local travel to other JCC locations, evening meetings, and occasional weekend responsibilities. Must be able to work independently and handle a fast-paced, child-centered work environment. Must be present at work during Training Week, usually the last week of August each year. In addition, may not take vacation during the ELC blackout periods, which are typically the last week of the School Year Program, the first week of the Summer Program, or the first two weeks of the new School Year in August/September. Although work may be scheduled within a specific shift, must be willing and able to adjust hours to meet office coverage needs as required.
In addition to a rewarding career within our mission-driven, values-driven, and family-centric environment, JCC Greater Boston proudly offers full-time employees a comprehensive and competitive benefits package that includes:

Competitive cost-sharing Health and Dental Insurance
JCC Sponsored/Paid Health Reimbursement Account
JCC Sponsored/Paid Group Life Insurance/LTD Coverage
Generous paid time off supporting a quality work-life balance
Tax-deferred 403(b) retirement savings plan
AbilityAssist Employee Assistance Program (EAP)
Norton Cyber Security Program
This position is eligible for a free membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes