Client Service Technical Support Rep

Technical Service Representative
In a world of vibrant color, INX stands out by blending art, science, and sustainability into every drop of ink we make. We're globally recognized for our innovation, and we're A Great Place to Work-Certified company!
INX International is the third largest producer of inks in North America with full-service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. Dedicated to coloring a safe and sustainable future one print at a time, you can see our color chemistry on beverage cans, food and household packaging, clothing, banners, billboards and more.
We're actively seeking new talent with new ideas as we continue to provide sustainable products, service and innovation to the printing and packaging markets.
We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person will report to the Laboratory Manager for performance of assigned functions, and coordinates with branch Inplant Technicians. The person in this role will be required to travel domestically up to 50%. As a Tech Service Representative you will be responsible for:
Performing Technical Service in local Lab or at customer locations
Manufacturing and QC batches on-site at customer locations
Inventory management and record-keeping
Housekeeping, purchasing and other duties as assigned
Have a High School graduate or G.Have the ability and willingness to travel
Demonstrate excellent customer service skills
Effectively communicate with peers and customers
SAP experience and proficient with Microsoft Suite programs.
~3-5 years in the ink industry and experience in commercial printing

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, 401(k), and more. Through our programs, which now include Paid Volunteer Time Off and Paid Parental Leave, we support the needs of our employees, their dependents, and their communities by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.
Equal Opportunity Employer: disability/veteran.
INX International Ink Co.