Head of Programme Management

Job Overview

NorthBay Health is seeking a visionary and academically grounded Founding Program Director to launch and lead our inaugural, community-based Family Medicine Residency Program in Fairfield, California. As an independent, ACGME‑accredited sponsoring institution, NorthBay Health is committed to building a program rooted in community need, clinical excellence, and the highest standards of resident education.

This is a unique and rare opportunity to build a program from the ground up. The Founding Program Director will have final authority and accountability for all aspects of the residency program, including resident evaluation, promotion, discipline, and graduation decisions. The role will have 70% administrative FTE focused on program development and leadership, and 30% dedicated to clinical practice. The program will launch in July 2028 with six residents and grow to a full complement of 18 residents.

Primary Responsibilities

Administration and Operations

Organize and direct the Family Medicine Residency Program at NorthBay Health, including rotations and educational activities at all clinical sites, ensuring quality of didactic and clinical education across all sites.

Be available and accessible to residents at the primary teaching site(s).

Ensure the program does not place excessive reliance on residents for service as opposed to education.

Maintain active clinical practice in Family Medicine consistent with ACGME requirements.

Submit accurate and complete information required by the DIO, GMEC, and ACGME, including program application forms and annual resident updates to the Accreditation Data System (ADS).

Maintain current knowledge of accreditation and operational requirements; monitor trends and anticipate changes; maintain working knowledge of GME finance and reimbursement.

Attend educational programs sponsored by the Association of Family Medicine Residency Directors (AFMRD) and other activities to maintain and improve program quality.

Leverage NorthBay Health's academic affiliation with Touro University California to enhance teaching resources, faculty development, and medical student integration.

Faculty Appointment and Development

Select qualified Family Medicine physicians and other specialists to serve on program faculty; approve a local director at each participating site accountable for resident education.

Develop and implement programs to enhance the knowledge, clinical expertise, and teaching skills of faculty.

Ensure faculty meet research and scholarly activity requirements, including active participation in clinical discussions, rounds, journal clubs, and conferences that promote a spirit of inquiry and scholarship.

Prepare and implement the Family Medicine Residency curriculum meeting ACGME and American Board of Family Medicine (ABFM) requirements, including required breadth across inpatient, outpatient, obstetrics, pediatrics, behavioral health, and procedural medicine.

Establish clinical assignments and schedules for all residents to achieve educational objectives; schedules are expected to be finalized no later than June1 for the upcoming academic year beginning July1.

Oversee development of an effective resident advising and mentoring program; hold supervisory authority over all educational tracks in the Family Medicine Residency Program.

Recruit and select candidates through the National Residency Matching Program (NRMP); provide applicants who are offered an interview with information regarding eligibility for relevant board examinations.

Prepare and send proposals to the ACGME for approval of innovative educational approaches.

Resident Evaluation and Promotion

Establish and maintain a Clinical Competency Committee (CCC) in accordance with ACGME requirements; conduct semi‑annual resident reviews and maintain appropriate documentation of the evaluation process.

Make decisions, with faculty input, to promote residents to the next level of training and to graduate residents upon program completion.

Document verification of education for all residents within 30days of completion of or departure from the program; provide individual verification upon resident request within 30days.

Ensure residents are assigned clinical responsibilities appropriate for their level of training, are properly supervised, and provide safe and effective patient care; develop and maintain written supervision standards in accordance with ACGME requirements.

Establish and maintain a Program Evaluation Committee (PEC) responsible for conducting the Annual Program Evaluation (APE), overseeing continuous quality improvement, reviewing resident and faculty survey data, monitoring board pass rates, and preparing the program for ACGME Self‑Study.

Monitor program performance metrics, including resident survey results, faculty survey results, milestone trends, clinical experience data, and scholarly activity, to proactively address areas of concern before ACGME review.

Monitor and maintain compliance with ABFM board certification pass rate standards, including analysis of three‑year rolling board pass rates, and implement corrective action plans as needed.

Promote a culture of professionalism, psychological safety, and resident well‑being, including monitoring workload, duty hour compliance, and access to wellness resources.

Institutional and Committee Participation

Participate in the Graduate Medical Education Committee and other hospital committees as requested by the DIO; serve as Chair of the Family Medicine Education Committee.

Ensure implementation of policies and procedures consistent with institutional and ACGME program requirements, including duty hours, moonlighting, grievance procedures, and due process.

Submit reports on program, faculty, and resident performance to the GMEC as requested.

Scholarly Activity

Demonstrate scholarly activity as evidenced by peer‑reviewed publications, presentations at local, regional, or national meetings, review articles, book chapters, or other scholarly contributions.

Participate regularly in clinical discussions, rounds, journal clubs, and research conferences, supporting resident participation in research and scholarly activities as appropriate.

Qualifications

Education and Licensure

MD or DO Degree from an accredited medical school.

Current board certification by the American Board of Family Medicine (ABFM) or the American Osteopathic Board of Family Physicians (AOBFP); certification must be maintained throughout tenure as Program Director.

Unrestricted license to practice medicine in the state of California.

Experience

Minimum of three years of documented educational and/or administrative experience in an ACGME‑accredited Family Medicine Residency Program; qualifying experience includes service as an associate program director, core faculty member with dedicated administrative responsibilities, CCC or PEC member or chair, or medical director of a Family Medicine residency continuity clinic.

Minimum of five years of clinical experience in Family Medicine post‑residency.

Deep knowledge of ACGME Common Program Requirements and Family Medicine‑specific program requirements, including milestone‑based evaluation, CCC and PEC governance, scholarly activity standards, and board certification compliance.

Demonstrated experience in curriculum development, faculty development, and resident evaluation.

Preferred: Prior experience with ACGME initial accreditation, new program development, or participation in an ACGME site visit.

Internal candidates: Must be appointed in good standing to the NorthBay Medical Staff and hold unrestricted credentials within the Department of Family Medicine at NorthBay.

Skills

Conflict mediation: ability to navigate high‑stakes disagreements between residents, faculty, and hospital administration with diplomacy.

Empathetic mentorship: providing supportive guidance and active listening to manage resident well‑being and professional growth.

Adaptive leadership: modeling clinical excellence while remaining agile to adjust the program to changing ACGME regulations and evolving needs.

Strategic communication: articulating a clear vision for the program and delivering difficult, constructive feedback with tact.

Organizational integrity: managing sensitive personnel data and accreditation requirements with high ethical standards and extreme attention to detail.

Proficient in using medical software and electronic health records; Cerner and EPIC a plus.

Fiscal management: oversight of program budgets and understanding of GME Medicare/CMS reimbursement.

Data analytics: ability to analyze resident performance metrics, milestone evaluations, and board pass rates to implement quality improvement initiatives.

Regulatory oversight: ensuring strict adherence to California‑specific requirements, including Postgraduate Training License reporting and physician wellness mandates.

Physical Effort and Working Conditions

Attendance is an essential function of the job.

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Compensation & Benefits

Program development administration 0.7FTE up to $240per hour

Clinical compensation: 0.3FTE FM at $188per hour

Sign‑on bonus up to $50,000

Relocation assistance up to $20,000

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