Salesperson for Retail Sales

MUST BE A DOG LOVER- THEY ARE OUR DAILY CUSTOMERS!!

Bonus based on performance.

Flexible schedule.

Training & development.

Competitive hourly base pay, plus tips; sales bonuses.

Medical, dental, and vision insurance benefits.

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

Sales experience and confidence (membership sales are highly valued!)

Customer service experience (retail, restaurant)

Computer/ Technology proficiency.

A passion for dogs and dog health & wellness!

We are searching for a goal‑oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self‑motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Drive membership sales through health and wellness education.

Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add‑ons, and retail sales.

Answer phone calls, schedule customer appointments, manage customer profiles and records.

Manage cash drawer – responsible for daily cash handling.

Manage customer expectations; Resolve customer concerns; Ability to connect with customers (both canine and human!) and provide outstanding customer service.

Ability to learn our products and services to educate the dog parents; Effective communication with team members and dog parents (in person and on the phone).