Catering Server / Runner

Busser Position

Harwood Hospitality Group delivers an escape from the ordinary through a growing collection of concepts in the Harwood District of Dallas. The hospitality group features catering and a world of culinary experiences with a current collection of 18 concepts plus our luxury boutique property, Hotel Swexan in the 19-city-block Harwood District, with more experiences currently in development.

We then allow guests to feel transported to different parts of the world without leaving the comforts of their own city. We deliver our mission by providing unparalleled hospitality, exceptional service, and culinary excellence that leaves unforgettable memories and instills deep loyalty.

As a Busser you are responsible for overseeing table maintenance, maintaining the flow of service, and assisting servers in the dining room. Standard duties include clearing food and utensils from tables, resetting, water service, monitoring guest satisfaction and assisting the kitchen in expediting the service process.

Operations:

Set and reset table settings according to specifications in HHG Training Manual and presentation standards.

Communicate with kitchen staff to expedite the service process.

Assisting servers with water refills and or provide other support to enhance the guest experience.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sanitation and Equipment:

Ensure that staff maintain and strictly abide by state sanitation/health regulations and HHG requirements.

Maintain proper storage procedures as specified by Health Department and restaurant requirements.

Instruct staff in the correct usage and care of all machinery in the kitchen operation, stressing safety.

Adhere to all sanitation and safety policies.

Be available for any Restaurant mandatory meeting or training.

Ensures a smooth communication with all direct reports and other Restaurants Managers/supervisors.

Attire, language, and behavior:

Treats all associates - in public and in private - with respect and consideration, regardless of their position or tasks.

High School Diploma or equivalent is strongly preferred

Must be able to speak and understand English as a primary language.

Texas Food Handler Certification

Excellent customer service, communication, and interpersonal skills required

Harwood Hospitality Group