Optician - Full time - Optician

Brand: LensCrafters Location: Phoenix, AZ, US, 85050 Store # : 00A681 LensCrafters Position: Full-Time Total Rewards: We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Because quality care helps us see the joy in life. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.

Welcome all customers, set expectations with customers

Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs

Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools

Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven

Strive to achieve exceptional results on Brand KPIs & competencies

Take pride in store appearance, help to keep store clean, attractive & organized

Adhere to company policies & procedure, including discounts, promotions & inventory management

High School graduate or equivalent

Strong customer service skills: communicator, listener & team builder

Knowledge of current store merchandise

Familiarity with POS, computers & calculators

Previous customer service & retail experience