Client Service Rep - Part Time

Status: Part-time
The Kith Client Advisor is a very important piece of the client’s in-store experience as well as the overall operations of the store. Through best-in-class service, the Client Advisor ensures customers have a consistent, genuine, and quality experience while in our store(s). Acting as a brand ambassador, the Client Advisor plays a key role in helping create and maintain an organic and enjoyable overall customer experience. By providing authentic and curated after-sale communication, the Client Advisor seeks to foster and grow client relations to drive sales. The Client Advisor supports company and management initiatives/direction, while always adhering to the brand’s policies and procedures. Client Advisors are scheduled to flex schedules and hours are given based on the needs of the business.
Greet, assist, and provide best-in-class customer service to all Kith clients & customers.
Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies.
Partner with the Management team to efficiently execute action plans and brand initiatives.
Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand’s visual standards are always met.
Always ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business.
Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.
Special Projects/Tasks:
Aid during any Visual initiatives, as needed.
Efficiently aid in the execution of any cycle counts, physical inventories or other inventory management task(s) as required by the business.
Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.
3+ year(s) in customer service roles, preferred but not required.
~1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.

Ability to multi-task and manage multiple projects at once
Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
Personal Characteristics:
Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.