REMOTE Network Support Tech

Network Administrator
Employment Type: Full-Time
Department: Managed Services
This role combines remote work with regular onsite support at client locations in and around Los Angeles and requires travel between sites as needed, including with limited notice for installations, implementations, maintenance, or other business needs.

The Network Administrator provides dedicated day-to-day network administration and support for a client’s multi-site environment, helping keep critical infrastructure reliable, secure, and available. This role combines proactive monitoring and maintenance with responsive troubleshooting, project support, vendor coordination, and clear client communication while partnering with Network Engineering on complex issues and escalations.
Provide day-to-day administration, monitoring, maintenance, and support for the client’s multi-site network environment, including WAN, LAN, wireless, firewall, switching, and VoIP technologies.
Manage assigned network alerts, incidents, service requests, maintenance activities, and project tasks.
Triage incidents, analyze network performance and diagnostic information, identify recurring risks or issues, and escalate complex matters to Network Engineering when appropriate.
Collaborate with the service desk, engineering teams, vendors, carriers, and other technical partners to resolve issues and meet client needs.
Communicate outages, risks, planned changes, and service-impacting conditions clearly to appropriate stakeholders.
Support the onboarding, transition, implementation, and ongoing maintenance of the client’s sites, including onsite troubleshooting, installations, deployments, and other network activities.
Follow established change-management, security, documentation, and client-approval requirements when making network changes.
Document network configurations, changes, troubleshooting activities, procedures, and client environment information.
Create and improve network processes that promote automation, consistency, service improvement, and rapid restoration of service.
Participate in team meetings, operational reviews, planning activities, client discussions, and technical initiatives while maintaining current knowledge of networking technologies, security risks, and industry best practices.

Associate’s or Bachelor’s degree in Information Technology or a related field, or equivalent relevant work experience that includes network administration.
At least two years of network administration experience.
Experience or formal training in LAN, WAN, wireless, and VoIP technologies and architecture, including network operating systems, network management platforms, and application-layer protocols.
Ability to work independently with minimal supervision and collaborate effectively with clients, peers, managers, and other stakeholders.
Commitment to staying current on networking technologies, infrastructure best practices, and emerging security risks.

Cisco Certified Network Associate (CCNA) or another advanced networking certification.
Experience in healthcare, managed services, or an information technology services organization.

A high-performing Network Administrator keeps the client’s multi-site network stable and responsive through proactive monitoring, disciplined maintenance, effective troubleshooting, and timely escalation. Success is demonstrated through clear communication, accurate documentation, dependable ownership of assigned work, and trusted partnerships with client stakeholders and internal technical teams that improve service quality and minimize disruption.
DAS Health is a leading provider of healthcare IT and business solutions that helps healthcare organizations improve operations, strengthen technology performance, and deliver exceptional patient care.
We partner with physician practices, senior care organizations, specialty providers, and healthcare groups across the country to deliver innovative solutions including managed IT services, cybersecurity, cloud technologies, revenue cycle solutions, EHR consulting, and strategic business services.
At DAS Health, you'll join a collaborative, mission-driven team dedicated to helping healthcare organizations succeed through technology, expertise, and exceptional service.
Hybrid work arrangement with a mix of remote and onsite responsibilities

• Unlimited Flexible Paid Time Off (PTO) for eligible exempt employees
• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Disability Insurance
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• We celebrate diversity and make employment decisions based on qualifications, merit, and business needs without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. Our Commitment to Diversity & Inclusion

We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by federal, state, or local laws.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to View email address on dashealth.applytojob.com.