Senior Systems Engineering

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. Job Title: Senior Systems Engineer - Monitoring & Observability (Dynatrace Focus). We are seeking a Senior Systems Engineer to support and enhance our enterprise monitoring capabilities with a primary focus on Dynatrace. This role will be responsible for monitoring infrastructure, systems, and applications to ensure high availability, performance, and reliability across the organization.

The ideal candidate will have strong experience in infrastructure monitoring and a solid understanding of application performance monitoring concepts, without requiring deep code‑level development expertise.

Configure, maintain, and optimize monitoring solutions using Dynatrace.

Support end‑to‑end visibility across infrastructure, systems, and applications.

Monitor service performance and availability, ensuring timely detection of issues.

Infrastructure & Systems Monitoring:

Monitor servers (Windows/Linux), virtual environments, and cloud platforms.

Support monitoring of databases, middleware, and network components.

Partner with infrastructure and cloud teams to identify performance trends and capacity needs.

Application Monitoring:

Utilize Dynatrace to monitor application performance and transaction flows.

Collaborate with application teams to ensure proper monitoring coverage.

Assist in troubleshooting performance issues at the application and system level.

Participate in incident response efforts related to performance and availability.

Help improve monitoring standards and documentation.

Support integration of monitoring tools with ITSM platforms.

Ability to interpret monitoring data and system performance metrics.

Bachelor's degree in Information Systems, Computer Science, or equivalent experience.

5 years of experience in systems engineering, infrastructure support, or monitoring roles.

2 years of hands‑on experience with Dynatrace or a similar APM/monitoring tool.

healthcare, financial services).

Familiarity with Kubernetes or container monitoring.

Experience monitoring:

Windows and Linux servers.

VMware).

Cloud platforms (AWS, Azure, or GCP).

Basic understanding of networking concepts (DNS, TCP/IP, load balancing).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.

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