Remote CPA/Tax Preparer
$85k - $125k101 Xtium, Inc.
About the Role XTIUM is looking for a Tax Accountant to support tax compliance with a strong emphasis on accurate billing, customer support, and cross‑functional collaboration. This role requires hands‑on experience with SureTax and Workday, and frequent interaction with Billing, Customer Success, Sales Operations, and customers to resolve tax‑related questions.
Job Responsibilities Lead the coordination, preparation, and review of all company‑wide tax filings, including Federal, State, and international corporate income tax returns, Sales & Use Tax, Gross Receipts Tax, Property Tax, USAC, and VAT filings.
Prepare, review, and file sales & use tax returns for technology services across multiple jurisdictions.
Act as a tax subject‑matter expert for customer tax questions, including billing discrepancies, taxability inquiries, and exemption reviews.
Partner with Billing, Customer Success, Sales, Finance, and Product teams to ensure accurate tax calculation and issue resolution.
Support configuration, maintenance, and troubleshooting of SureTax to ensure proper tax determination and billing accuracy.
Utilize Workday to support tax reporting, account reconciliations, data analysis, and audit support.
Ensure alignment between tax rules, billing systems, and customer contracts.
Serve as the primary point of contact for all tax audits and inquiries from taxing authorities.
Identify, assess, and mitigate tax risks while maintaining strong internal controls over tax processes.
Reconcile sales & use tax accounts and support month‑end and year‑end close processes.
Monitor changes in state and local telecom tax regulations and assess operational and customer impact.
Identify and recommend process and system improvements to enhance compliance, efficiency, and customer experience.
Manage relationships with external advisors, including Big4 firms, to support corporate and indirect tax compliance and planning.
Bachelor’s degree in Accounting, Finance, or related field.
5+ years of experience in sales & use tax.
Experience working within Workday for financial reporting, reconciliations, or tax‑related analysis.
Strong knowledge of multi‑state indirect tax compliance and telecom‑specific taxes.
Experience interfacing with customers and resolving tax‑related billing questions.
Proven ability to collaborate with Billing, Customer Success, Sales, and IT teams.
Strong attention to detail and ability to explain complex tax concepts to non‑tax stakeholders.
Preferred: CPA, CMI, or other indirect tax certification.
Experience supporting enterprise customers or customer audits.
Additional ERP or billing system experience.
Med/Dental/FSA/401(k)/Flexible Paid Time Off.
Location Remote
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