FULL-TIME ADMINISTRATIVE PROFESSIONAL
Ardent Hospice & Palliative Care
Job Description
Job Description Overview
We are seeking a dedicated and organized Administrative Assistant to join our team. The ideal candidate will play a crucial role in supporting our daily operations, ensuring efficient office management, and providing excellent customer service. This position requires strong communication skills, attention to detail, and the ability to handle sensitive information in compliance with HIPAA regulations.
Responsibilities
Manage front desk operations, greeting visitors and answering phone calls in a professional manner.
Provide exceptional customer service to patients and clients, addressing inquiries and resolving issues promptly.
Maintain accurate filing systems for patient records, medical collections, and other essential documents.
Assist with medical office management tasks, including scheduling appointments and coordinating patient flow.
Support processes for insurance claims and Medicare documentation as needed.
Ensure compliance with HIPAA regulations in all aspects of patient information handling.
Collaborate with team members to improve office efficiency and workflow.
Qualifications
Previous experience as an Administrative Assistant or in a similar role within a medical office setting is preferred, but not required.
Familiarity with HIPAA regulations is essential for maintaining patient confidentiality.
Strong customer service skills with the ability to communicate effectively with diverse populations.
Excellent organizational skills with attention to detail for managing files and documentation accurately.
Experience in medical collections and knowledge of Medicare processes are advantageous.
Ability to work independently as well as part of a team in a fast-paced environment.
Join us in providing exceptional care and support to our patients while contributing to the smooth operation of our medical office!
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
$18 - $20 per hour
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