Head of Operations & Business Management

As an associate with Giorgio Armani Corporation, you will be part of a diverse team , who you will work with to drive sales , support an excellent client experience , and ensure the showroom operates efficiently and effectively. Your ability to combine entrepreneurial spirit , passion for the brand, and knowledge of the luxury/retail business, with organizational skills to support the store will greatly influence the client and associate experience.

The Operations Associate is the key person in every business, handling the day-to-day activities that ensure smooth, efficient business processes and functions . You will be responsible for providing dedicated support to the sales team and work with agility for business needs. The role requires exceptional time management skills , good communication abilities and an understanding of task tracking and project management approaches. Your daily presence in the showroom will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve the showroom business.

As a member of the team accountable for the back of house , you will be responsible for driving sales by ensuring a well-organized stock room and strong merchandise flow practices , markdown execution and stock accuracy .

High School diploma/GED preferred

Proficiency using technical resources for client outreach, such as, CRM, WeChat, etc. While not required, Italian, Spanish, French, Mandarin, or other language skills are considered a strong asset

Able to work a flexible schedule, including holidays, nights, and weekends

The appointed candidate will be offered an hourly rate within the range of $27.00 to $29.00, with a comprehensive benefits package including paid time off, parental leave, disability leave, bereavement, employee discount/perks and retirement plans with employer contributions.