Full/Part Time Front Desk Receptionist

Job Title: Receptionist
Reports To: Client Services Leadership

As our Receptionist , you are the first point of contact and the ultimate brand ambassador. You don't just answer phones; Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together.
Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
Communication Hub : Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude.
Access Control : Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
You'll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
Keep the reception, barista, and pantry areas looking pristine and fully stocked
Customer-Obsessed : You are driven by client satisfaction and have a "no task is too small" mentality.
A Natural Professional : You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure.
Tech-Savvy : You're comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
Education : High School Diploma or equivalent required.
Experience : 1–3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day.
Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
Paid Time Off: Full time: Part time/temporary: PTO amounts may increase based on tenure and/or the assigned account. Bonuses: Are available for employee and client referrals for current employees.
Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
SPS is a global workplace solutions and business transformation company operating in more than 20 countries . Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
We accept applications for an expected minimum of 5 days from the date it is posted. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
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By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.