Spa Front Desk/Receptionist (Full-Time)

Spa Receptionist

The Spa Receptionist is responsible for ensuring a smooth and efficient experience for guests from reservations through check-in and check-out. As the first point of contact for the spa, whether via email, phone, or in person, they must demonstrate exceptional product knowledge, provide outstanding guest service, and handle inquiries with professionalism. Ensure the spa and fitness reception and waiting areas are always tidy, organized, and aligned with the spa's calming and professional atmosphere.

This includes VVIP guests, seven-star members and our high profile celebrity guests.

Maintain accurate guest records, process payments, and assist with administrative tasks such as updating guest profile notes, provider schedules, and tracking inventory.

Communicate effectively with providers and attendants to ensure smooth operations and to relay guest preferences or special requests.

Hit sales conversion targets and monthly financial goals of the services and retail aspects of the business as set our by Spa Management.

Complete all areas of rotation including Fitness and Attendant Stations, Call center, Retail Boutique and Spa Check in areas.

Education: High School Diploma or Equivalent

Customer Service Excellence: Strong interpersonal and communication skills with the ability to create a friendly, welcoming environment.

Experience: 2 years of experience in luxury hospitality or 5-star Spa is preferred

Experience with spa management software, hotel booking systems, and basic office tools (e.g., Microsoft Office)

Physical, Mental & Environmental Demands:

Able to stand for a long period of time (up to an average 8 hour shift).

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

Job Category Administrative Support

Job Schedule Full time

Locations Caesars Las Vegas (On-site)

Caesars Entertainment