Greeter 2nd Shift

Join Goodwill of the Finger Lakes , where our mission is elevating people, community, and planet for a good today and a better tomorrow . As a Donor Greeter , you are often the first person donors interact with when they visit our stores. By welcoming donors, assisting with their contributions, and ensuring donated items are properly handled, you'll play a vital role in supporting our mission and helping create opportunities throughout the communities we serve.
Welcome and assist donors with unloading and bringing donations into the store
Serve as a friendly and knowledgeable first point of contact for donors and visitors
Properly label carts, containers, and other equipment used for donation processing
Assist with loading and unloading merchandise and equipment as needed
Follow all safety procedures when handling donations, moving merchandise, and operating equipment
Address donor and customer concerns in a courteous and respectful manner, seeking support from leadership when needed
Help maintain a clean, safe, and organized donation area, sales floor, and surrounding store environment
Support store operations through cross-training opportunities and additional responsibilities as assigned
Customer Service Expectations
As a Donor Greeter, you help shape the donor experience and represent Goodwill's mission in every interaction. Enjoy engaging with donors, customers, and community members
Take pride in providing exceptional customer service while working efficiently and safely
High school diploma or GED preferred
Previous retail, warehouse, customer service, or donation center experience preferred, but not required
Commitment to providing outstanding customer service
Open and flexible availability preferred
Willingness to work evenings, weekends, and holidays is required
Team members regularly interact with donors and customers and may be exposed to outdoor weather conditions while accepting donations. Standing and walking for extended periods throughout the shift
Frequent lifting, carrying, pushing, and pulling of donated items and equipment
Ability to safely move merchandise and donations of varying sizes and weights
Frequent work both indoors and outdoors during donation acceptance

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
When you work at Goodwill, you're doing more than stocking shelves - you're helping to create opportunity in our community. Every item you process, every customer you help, and every shift you work supports our mission of elevating people, community, and planet for a good today and a better tomorrow. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.