Senior Bank Tellers

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

As an equal‑opportunity workplace and affirmative‑action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Senior Teller 1 monitors branch service operations in a small or medium size branch by assisting and training less experienced tellers, overseeing the vault and being responsible for branch cash levels, plus preparing required operational and regulatory reports. These duties will coincide with the responsibility of performing customer transactions on the teller line.

Routinely perform transactions on service line to provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) Actively listen for potential sales opportunities to promote specific bank products and services, and refers customers accordingly

Conduct customer transactions with accuracy and prepare daily balancing within established operational standards

Oversee and provide guidance to tellers during daily branch service operations to ensure good customer service and adherence to bank procedures

Balance branch cash and monitor cash levels; order cash from or ship cash to The Federal Reserve when necessary

Prepare required regulatory, internal and operational reports

May perform duties of a Customer Service Representative as needed

Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Education, Training and Requirements

High School Diploma or GED required

All applicants must be 18 years of age or older

Travel is required to surrounding branches as needed

Thorough knowledge of Bank products

Demonstrated leadership qualities

Three (3) years of teller experience is normally required