Senior Software Engineering Manage

Senior Software Engineer (SRE)
Location: Onsite in Miami · Reports to : Engineering Lead· Department: Engineering
eMed is a leading digital health company specializing in cardio metabolic health through managed GLP-1 programs. Delivering structured programs that make GLP-1 therapy safe, sustainable, and cost-effective. As a Senior Software Engineer in SRE at eMed, you will play a key role in ensuring our platform is highly available, secure, and performant. You’ll lead reliability engineering efforts across production systems, drive operational excellence, and collaborate closely with application and infrastructure teams to design resilient services. This role suits an engineer with a software mindset and deep operational experience, who thrives on improving systems through automation and proactive engineering.
Design and implement robust monitoring, alerting, and observability systems across all services and infrastructure
Lead reliability reviews, incident response, and post-incident analysis—focusing on prevention, learning, and long-term improvements
Improve service scalability, fault tolerance, and performance through architectural input and systems optimisation
Build and maintain automation for infrastructure management using Terraform, and delivery pipelines using GitHub Actions
Partner with software engineers to improve the operational readiness and resilience of services, including capacity planning and runbooks
Lead initiatives to reduce operational toil through tooling, automation, and process improvement
Manage and optimise our production Kubernetes and AWS environments with a focus on reliability, security, and cost-effectiveness
Contribute to security hardening efforts, including network controls, secrets management, and compliance readiness
Share knowledge and mentor engineers on best practices in observability, incident response, and operational engineering

Strong experience operating Kubernetes and cloud-native infrastructure (preferably EKS on AWS) in production environments
Proficiency in AWS services, including networking, compute, IAM, and logging/monitoring tools (e.g. Strong coding skills for building tools, scripts, and automation
Ability to troubleshoot complex infrastructure issues and lead delivery of reliable cloud solutions
Previous involvement in platform security reviews
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k with Company Match)
Life Insurance (Basic, Voluntary & AD&D)
Short Term & Long-Term Disability
Training & Development