Inventory Advocate

The Shelter Services Advocate Provides support, advocacy, crisis intervention, and shelter services to adult and child survivors of domestic violence, primarily residing in the emergency shelter.

Monitors and maintains a safe, welcoming, and secure environment for all throughout shift; Notification and implementation of safety procedures in the event of threats to survivors and the shelter facility.

Conducts basic intakes and discharges of all shelter residents; Provides advocacy, problem-solves with survivors of domestic violence with appropriate feed-back, both on the crisis line and in the shelter setting.

Ensure survivors are provided supplies and replenishes/stocks inventory.

Conducts weekly house meetings and monthly support groups.

Enter participant data and services offered into agency database.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. Ability to cover the agencies Crisis Line, whether for breaks, lunches or full shifts and assist with calls when experiencing high call volume.

Ability to support survivors residing in the shelter program with services they may need for their animals in the absence of the Kennel Advocate.

Ability to assist and oversee shelter activities for survivors and their children.

Ability to establish and maintain effective working relations with various community agencies, coalitions, and agency staff.

Ability to effectively prioritize and work independently in a manner conductive to high productivity with little or no supervision.

Ability to use most office equipment along with a valid driver’s license to use Agency Vehicles as needed.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

Minimum of a High School Diploma or GED, Associate's Degree or higher preferred.

Experience: one year of crisis intervention experience preferably in a domestic violence program or minimum of two years in a client care or customer service-related field.

Skills: Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). Ability to learn organization-specific software, including databases and content management systems. Strong communication and advocacy skills. Training Requirements: Completion of CORE Competency training within 90 days of hire. Additional mandatory training is required on an annual basis per Agency Policies & Procedures.

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