Full Time- Auto Parts Counter Sales

Parts Clerk Working with our Service team, the Parts Clerk primary responsibility is to effectively maintain inventory, stocking, ordering, allocation, and issuance of laundry equipment parts and supplies to internal and external clients while following the Alliance Laundry Systems quality standards policies and procedures.

Responsibilities Responsible for daily opening duties of the parts department and overall facility with emphasis on daily deliveries of parts with open purchasing orders.

Provides general customer service functions by supplying and verifying parts information including pricing, availability, and shipping schedules.

Receives and enters customer orders via email, online, and telephone assuring timely order processing.

Assists with research and placement of parts orders for external customers and all internal departments.

Confirms and verifies vendor invoices and acknowledgments to parts purchase orders and adds correct freight amounts to sales orders in SAP.

Responsible for shipment handling procedures following the progress of orders, pulling, and preparing (packing, boxing, etc.) parts to ship to customers via UPS or back to vendor and entering information into the UPS software to print labels for packages.

Record and update sales orders with proper UPS freight charges for outbound shipments.

Maintains inventory levels of current and incoming parts. Expected to allocate parts when they are in-stock and notify the Service Manager and all customers of parts arrivals.

Contributes to best practices and process improvement.

Performs other related, incidental, and similar duties including interdepartmental projects as required.

High School diploma or equivalent required.

1+ years of work experience working at a parts department preferred. Equivalent combination of education, training, and experience will be considered.

Experience in telephone and email/ticketing system-based customer support preferred.

Proficient computer skills including using MS Outlook, Word, and Excel preferred.

Ability to self-manage workload and multiple projects simultaneously while managing and meeting deadlines.

Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Type Full-Time