Front Desk Receptionist WEEKEND NEEDED

Front Desk Agent | Valley River Inn

Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can't wait to return.

Hourly Pay $17.00

• LTD Bus Pass
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards.

Be knowledgeable and proficient with the property management system.

Operate the PBX and Radio paging system according to procedures.

Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property.

Manages guest issues effectively, keeping in mind both the guest's needs and business objectives.

Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed.

Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest.

Previous hospitality or customer service experience preferred.

Previous experience in cash handling & computerized Point of Sale system preferred.

Available to work weekends and holidays.

At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. Welcome to Eugene's Only Riverfront Hotel a place where natural beauty meets warm hospitality. Whether it's savoring a glass of local Willamette Valley wine on a private balcony overlooking the river or enjoying the vibrant sunset, the setting offers an unforgettable connection to Eugene's natural surroundings.

This historic property is home to Sweet Waters on the River, a beloved local dining destination, and features over 15,000 square feet of flexible meeting and event space, making it a favorite for gatherings of all sizes. Located just minutes from Eugene's bustling downtown, the University of Oregon, and iconic venues like Autzen Stadium and Hayward Field, Valley River Inn is at the heart of Eugene's cultural and recreational scene.