Employee Relations & Recruiter (HR)

Are you looking for an exciting opportunity in Human Resources where you can utilize your skills in employee relations, high-volume recruitment, onboarding, and compliance to help create a positive and productive workplace culture? If so, North End Teleservices may be the place for you!

Role and Responsibilities:
The Human Resources Recruiter supports the organization's Human Resources practices and objectives by fostering an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity, standards, goal attainment, and the recruitment and development of a superior workforce.

Job Duties:

Coordinate and implement recruiting initiatives.
Manage the Applicant Tracking System (ATS).
Oversee and respond to hiring-related and new hire questions or concerns.
Ensure applicants move quickly and efficiently through the background screening process while meeting all specified deadlines.
Maintain daily communication updates with applicants and the leadership team regarding applicant status and progress.
Review and pre-screen applicants, including:
Discussing position requirements.
Reviewing pay, schedules, and program expectations.
Issuing and reviewing initial assessments for pre-screening purposes.

Coordinate and schedule interviews with Human Resources.
Identify qualified candidates to fill open positions by building and maintaining a strong candidate pipeline that meets or exceeds hiring goals before advancing candidates to the next stage.
Provide general information regarding employee benefits and assist with basic enrollment-related questions.
Complete additional projects and duties as assigned.

Skills:

Excellent computer skills in a Microsoft Windows environment.
Strong verbal and written communication skills.
Ability to collaborate effectively across various departments and foster teamwork.
Ability to work independently with minimal supervision.
Ability to maintain a high level of confidentiality in all Human Resources matters.
Strong attention to detail and organizational skills.
Enjoys working with people and building community partnerships to support recruiting and hiring efforts.

This position requires working onsite in our center and is a day shift role scheduled Monday through Friday from 10:00AM-7:00PM, with weekend work as needed. We offer garage parking, an on-site gym, and many additional employee amenities and benefits.

Other Duties:
Please note this job description is not intended to cover or contain a comprehensive listing of all activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Required Education and Experience:

High school diploma or General Education Diploma (GED) is required.
College-accredited diploma or SHRM certification is preferred.
Must be able to pass an English grammar and sentence structure competency assessment.
Previous recruiting experience is required.
Attendance and Punctuality:
Employees are expected to follow their assigned work schedules and comply with all attendance and established punctuality requirements.

North End Teleservices is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.