Concierge / Customer Service Reception

SIGNING BONUS UP TO $1,000 - OPEN AVAILABILITY TO WORK ALL SHIFTS COMPANY DESCRIPTION

Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of ‘information’ and ‘homecare services’ are offered. Paying special attention to front line guest service excellence standards.

Experience: (Type of work experience, min. Book4Time experience desirable) and answering phones in a customer service facing environment, retail a plus

Technical or Administrative Knowledge:

Computer literate with good typing skills

At least 1 year of experience of working with answering the phones in a customer oriented environment

Demonstrate pleasant and appropriate phone etiquette

Computer literate with good keyboard skills. Proficient with Windows

Ability to operate basic office equipment such as phone, fax, copier, printer, etc

High school diploma or equivalent

High personal standards and values

Excellent client care, service excellence and attention to detail

Flexible and cooperative

SIGNING BONUS UP TO $1,000 - OPEN AVAILABILITY TO WORK ALL SHIFTS COMPANY DESCRIPTION

Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. Every Mandara Spa experience is completely unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. It is our promise that while no two Mandara Spas are identical, you will recognize us from our commitment to your ultimate satisfaction, our belief in the healing arts and the spirit of generosity from which we perform your service. The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of ‘information’ and ‘homecare services’ are offered. Paying special attention to front line guest service excellence standards.

Experience: (Type of work experience, min. Book4Time experience desirable) and answering phones in a customer service facing environment, retail a plus

Technical or Administrative Knowledge:

Computer literate with good typing skills

At least 1 year of experience of working with answering the phones in a customer oriented environment

Demonstrate pleasant and appropriate phone etiquette

Computer literate with good keyboard skills. Proficient with Windows

Ability to operate basic office equipment such as phone, fax, copier, printer, etc

High school diploma or equivalent

High personal standards and values

Excellent client care, service excellence and attention to detail

Flexible and cooperative

Starting base hourly rate of $17.00 increased annually based on tenure

Incentive compensation programs yielding an average of $3.68 per hour (based on the past year for individuals in this role). Individual performance varies and could exceed location average.

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